About Us

At Beewise, we develop and operate autonomous robotic beehives that actively protect and support bee colonies, enabling sustainable pollination and revolutionizing agri-tech. We combine robotics, AI, and environmental tech to bring precision to the heart of nature.

Our operations are expanding rapidly in the U.S., and we’re building a growing support team to ensure continuous monitoring, service, and performance across our hive network. This is an exciting time to join a developing operation with global impact, where your contributions shape real-world results.

Position Summary

We’re looking for an Operations Associate to join our Network Operations Center (NOC) team. In this role, you’ll monitor and process case alerts from our robotic hives, ensuring cases are closed quickly and accurately using apps and tools.

This is primarily an operations role, task-focused and detail-driven, and is ideal for someone early in their career who enjoys following structured workflows, working with dashboards, and supporting a high-tech mission in a steady, consistent way.

Much of the work involves using our technician app, reviewing camera feeds inside the hives, moving machine axes, and interacting with the system. While the role is mainly in-office, there may be occasional opportunities to join the field team for hands-on efforts, so being open to occasional fieldwork is a plus.

This position is based in our San Ramon, California office.

Key Responsibilities

• Monitor hive performance and system alerts via dashboards and automation tools.
• Close cases by following established workflows and processes.
• Assign service tickets for field technicians with accurate details and priority levels.
• Keep detailed records of activity and escalate issues when necessary.
• Support daily operations in coordination with U.S. and Israel-based teams.
• Use the technician app to review camera feeds and interact with robotic hive systems.
• Participate occasionally in field team activities (within CA) to support on-site efforts.

Qualifications

• 1-3 years of experience in remote equipment operation or control, robotic equipment operation, technical support.
• Strong attention to detail and consistency in following processes.
• Good written and verbal communication skills (English).
• Comfortable working with dashboards, ticketing systems, or workflow tools.
• Enjoys working in a screen-based environment and has a technical/gamer mindset.
• Self-motivated and reliable with strong follow-through.
• Flexible to adjust hours when needed to align with field operations.
• Open to occasional fieldwork to support team efforts within CA.

Location & Work Environment

• San Ramon, California (in-office).
• Work closely with U.S. and Israel-based teams in a dynamic, scaling international environment.

Why Join Us?

Join a mission-driven company transforming agriculture through technology. In this role, you will play a critical part in keeping our field operations running smoothly and supporting the health and productivity of pollination ecosystems.

If you enjoy hands-on technical work, solving real-world problems, taking ownership, and working outdoors as part of a dedicated team, we'd love to hear from you.

Why Beewise?

• Stock options
• 100% paid medical, dental, vision (select plans)
• 401k with match
• Paid birthday off
• Monthly phone + meal stipend
• Unlimited PTO
• Modern WeWork office with free parking and amenities

Equal Opportunity Employer

Beewise is an equal opportunity employer committed to building an inclusive and respectful workplace. We consider all qualified applicants without regard to race, color, religion, sex (including pregnancy and related conditions), gender identity or expression, sexual orientation, national origin, ancestry, age, disability, genetic information, marital status, military or veteran status, or any other protected status under applicable law.

We provide reasonable accommodations as required by law. If you’re excited about this role but don’t meet every qualification, we still encourage you to apply.